Shipping & Returns
At Vitamins 4 Dogs, we offer reliable and affordable shipping options to ensure that your order is delivered to you in a timely manner.
Processing Time: Our processing time is typically 1-2 business days. During peak periods or holidays, processing time may be longer.
Shipping Options: We offer a variety of shipping options to meet your needs, including standard shipping, expedited shipping, and international shipping.
Standard Shipping: Our standard shipping option typically takes 3-7 business days for delivery within the continental United States. Orders shipped to Alaska, Hawaii, or U.S. territories may take longer.
Expedited Shipping: If you need your order faster, we offer expedited shipping options at an additional cost. Expedited shipping typically takes 2-3 business days for delivery within the continental United States.
International Shipping: We also offer international shipping to select countries. International shipping rates and delivery times vary by destination. Please note that international customers are responsible for any customs or import duties that may apply.
Shipping Rates: Shipping rates are based on the weight and size of your order, as well as your shipping location. You can view the shipping cost at checkout before submitting your order.
Order Tracking: Once your order has shipped, we will provide you with a tracking number so that you can track your package online.
Shipping Address: Please ensure that your shipping address is correct before submitting your order. We are not responsible for orders that are shipped to an incorrect address due to customer error.
If you have any questions about our shipping policy, please do not hesitate to contact our customer service team. We are always here to help!
Return & Exchange Policy
At Vitamins 4 Dogs, we take customer satisfaction seriously. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy.
To be eligible for a refund, you must contact our customer service team within 30 days of receiving your product. You can reach our customer service team through email or phone. We will require proof of purchase, such as a receipt or order confirmation.
Once we have received your request for a refund, we will send you instructions on how to return the product. You will be responsible for the cost of shipping the product back to us.
To be eligible for a refund, the product must be returned in its original packaging and in the same condition that you received it. It must also be unused and in its original state.
Once we receive the returned product, we will inspect it to ensure that it meets our return policy requirements. If it meets our requirements, we will issue a refund to your original payment method within 7-10 business days.
Please note that shipping costs are non-refundable, and you will be responsible for the cost of returning the product.
If you receive a damaged or defective product, please contact us immediately, and we will provide you with instructions on how to return the product. We will cover the cost of shipping for damaged or defective products.
If you have any questions about our refund policy, please do not hesitate to contact our customer service team. We are always here to help!